CGC Trading Cards Help Center

For answers to frequently asked questions about CGC membership, submitting to CGC Trading Cards, card grading and more, scroll below. To contact CGC Trading Cards Customer Service, click here.

Help Topics

About CGC Trading Cards

Submitting to CGC Trading Cards

Shipping Trading Cards

How do I prepare my trading cards for shipment to CGC Trading Cards?

For step-by-step packaging instructions detailing how to prepare your trading cards for shipment to CGC Trading Cards, click here.

Can trading cards and sports cards be sent to CGC Trading Cards and CSG in the same shipment?

Submissions to CGC Trading Cards and CSG can be sent in the same shipping box as long as the submissions are packaged separately within the box and each submission is accompanied by a completed packing slip. CSG submissions must be accompanied by a completed CSG packing slip, and CGC Trading Cards submissions must be accompanied by a completed CGC Trading Cards packing slip.
 
CSG and CGC Trading Cards submissions cannot be returned to submitters in the same package, however, because the companies have separate grading processes and teams.
 
Please note that submissions of other collectibles, such as comics, coins and paper money, cannot be shipped together in the same package. In addition, shipping trading and sports cards together in the same package may result in a longer turnaround time.

What happens if my package is damaged in transit to CGC Trading Cards?

Any damaged, unsealed or poorly sealed packages will be rejected and returned by the shipper. Please securely seal packages with reinforced shipping tape to prevent tampering en route.

How much does it cost to ship my trading cards from CGC back to me?

USPS registered mail, UPS and FedEx shipping fees are calculated according to the fee schedule here

For domestic return shipping fees, scroll down to the tables labeled "Trading card return shipping fees for domestic US registered mail" and "Trading card return shipping fees for UPS and FedEx." 

See the table labeled “Trading card return shipping fees for international shipments via FedEx” for international return shipping fees. You may also use your own account for international return shipments. 

Additional charges may apply for extended or remote service areas, heavier packages, added items, etc. 

Still not finding an answer? Contact CGC Customer Service at 1-888-CGC-GRADE, 1-941-361-1950 or [email protected].

Add CGC Card

Create a Set

Join CGC for free to add cards, track your collection and participate in the CGC Registry. Learn more >

Join CGC

Already a member? Sign In
Add to CGC Card Registry Example
Add to CGC Card Registry Example