CGC Cards Help Center

For answers to frequently asked questions about CGC membership, submitting to CGC Cards, card grading and more, scroll below. To contact CGC Cards Customer Service, click here.

Help Topics

About CGC Cards

CGC Membership

CGC Cards Grading

Submitting to CGC Cards

CGC Cards Holder and Label

CGC Cards Website

General FAQs

Is certification by CGC Cards guaranteed?

Yes, CGC-certified trading cards are backed by the comprehensive CGC Guarantee of authenticity and grade, which provides collectors with greater security and confidence.

Read the CGC Guarantee >

Are cards eligible for the CGC Signature Series?

Cards are not currently eligible for the CGC Signature Series. However, we plan to incorporate our highly acclaimed CGC Signature Series in the near future - stay tuned!

How do I figure out the value of my cards?

Good resources for determining the value of your cards are completed eBay auctions and the posted prices of large trading card dealers. CGC Cards needs a declared value to insure the cards at its facility. CGC Cards does not assign values to any cards.

How long does CGC Cards certification take?

The length of time it takes to get cards certified depends on the grading tier you select when the cards are submitted. To see current turnaround times for each grading tier, click here.

How do I contact CGC Cards?

CGC Cards can be contacted by mail, telephone or email.

CGC Cards
PO Box 4701
Sarasota, FL 34230

1-855-GRADE10

[email protected]

Still not finding an answer? Contact CGC Customer Service at 1-855-GRADE10 (855-472-3310), 1-941-360-3991 or [email protected].

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Join CGC for free to add cards, track your collection and participate in the CGC Trading Cards Registry or CGC Sports Cards Registry.

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Add to CGC Card Registry Example
Add to CGC Card Registry Example