General Submission FAQs
How do I submit to CGC Cards?
Collectors no longer need to have a paid membership to submit cards for grading! Meanwhile, paid members enjoy even lower grading fees and other benefits. Memberships start at just $25 per year. Once you create either a free account or join with a membership, you can complete our user-friendly online submission for and submit your cards to CGC Cards for certification.
Please note that a $2 fee per card will be applied to cards that are not fully described on the submission form.
See submission instructions >
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How many cards can I submit at once?
How are turnaround times calculated?
We strive to provide the most up-to-date turnaround time estimates on our website. For current turnaround times, please visit cgccards.com/Services.
Can I cancel or change my order after my submission has been delivered to CGC?
Please note that turnaround times are only estimates and are not guaranteed. For current services and fees as well as turnaround times, click here.
Why do I need to list my cards' value on the submission form?
CGC Cards needs a declared value to insure cards while they are at our facility. A card's value also determines the CGC Cards grading tier. Since CGC Cards guarantees the authenticity and grade of cards that it certifies, it charges a higher fee for more valuable cards.
Can I drop off cards at your office?
Can I check the grade of my submission before I get it back?
Customer Service representatives do not provide the grades of submissions over the phone or via email.
To access Submission Tracking, simply log in to your account by clicking "Sign In" at the upper right of the CGC Cards website and then clicking on "My Submissions" under your profile symbol.
When will my payment be processed by CGC Cards?
Does CGC Cards image cards that are submitted for grading?
If I remove my collectible from its CGC Cards holder, what should I do with the label?
If you remove your collectible from its CGC Cards holder, you can return the label to CGC Cards so that the collectible is no longer counted in the CGC Cards Population Report. This helps to make the CGC Cards Population Report more accurate.
Please note that removing a collectible from its CGC Cards holder will void any guarantee provided by the company. If you would like it to be re-encapsulated by CGC Cards, it would need to be submitted for grading as a raw (ungraded) collectible.
Still not finding an answer? Contact CGC Customer Service at 1-855-GRADE10 (855-472-3310), 1-941-360-3991 or [email protected].