CGC Cards Help Center

For step-by-step packaging instructions detailing how to prepare your trading cards for shipment to CGC Cards, click here.

Any damaged, unsealed or poorly sealed packages will be rejected and returned by the shipper. Please securely seal packages with reinforced shipping tape to prevent tampering en route.

Generally, the default shipping method used by CGC Cards is FedEx.

Shipments within the United States are insured according to the declared value provided by the submitter on the CGC Cards Submission Form(s), with coverage up to $100,000 per package procured by CGC Cards. See the Domestic FedEx shipping rates.

Shipments to international addresses are insured according to the declared value provided by the submitter on the CGC Cards Submission Form(s), with coverage up to $50,000 per package procured by CGC Cards. See the International FedEx shipping rates.

If you have your own carrier account (with FedEx, UPS, USPS Express Mail or another service), contact CGC Cards Customer Service at [email protected] or (+1) 855-GRADE10 (855-472-3310) before submitting in order to make alternate return shipping arrangements. We must have this information on file prior to receiving your submission. Please note that shipments on the submitter’s own account are not insured by CGC Cards.

Shipments to US addresses are shipped by CGC Cards via FedEx by default and insured up to $100,000 per package procured by CGC Cards. See the Domestic FedEx Registered Mail Shipping / Insurance Fee Matrix.

If you have private insurance, or if you would like to ship with a carrier other than FedEx, please contact CGC Cards Customer Service at [email protected] or (+1) 855-GRADE10 (855-472-3310) before submitting so that we can place this information on file. We must have this information on file prior to receiving your submission.

In the rare event that a return shipment cannot be located, please contact CGC Cards Customer Service at [email protected] or (+1) 855-GRADE10 (855-472-3310). To make a claim, FedEx will require your tracking/PRO number and completion of the online claim form. Then follow the rest of the easy 5-step process.

Note: Additional charges may apply for extended or remote service areas, heavier packages, added items, etc. Please contact Customer Service if you are shipping collectibles valued over $100,000 per package to a US address.

Shipments to international addresses are shipped by CGC Cards via FedEx by default and insured up to $50,000 per package procured by CGC Cards. See the Domestic FedEx Registered Mail Shipping / Insurance Fee Matrix.

If you have private insurance, please contact CGC Cards Customer Service at [email protected] or (+1) 855-GRADE10 (855-472-3310) before submitting so that we can place this information on file. We must have this information on file prior to receiving your submission.

Note: Additional charges may apply for extended or remote service areas, heavier packages, added items, etc. Please contact Customer Service if you are shipping collectibles valued over $50,000 per package.

Domestic FedEx shipping fees are calculated according to the fee schedule here. Please note that additional charges may apply for extended or remote service areas, heavier packages, added items, return mint packaging, etc.

Shipping costs for international shipments vary based on the destination, weight and, sometimes, value of the package. If your submission will be returned to a non-US address, CGC will charge the international FedEx rate at the time that your submission is received. If this amount does not cover the total cost of return shipping, you will be charged the additional cost at the time that your submission is shipped. You can get a rate by visiting the FedEx website.

The following times are estimates based on CGC Card's experiences with these carriers and services.

For shipments to a US address:

• FedEx: Overnight, 2 business days or 3 business days (based on selection)
• USPS Registered Mail: 5-7 business days
• USPS Express Mail: overnight
• UPS: Overnight, 2 business days or 3 business days (based on selection)

For shipments to international addresses:

Note: Times do not include the customs clearance process, which may vary by country.

• FedEx: 3-5 business days
• USPS Registered Mail: 7-14 business days
• USPS Express Mail: 5-7 business days
• UPS: 3-7 business days