CGC Trading Cards Help Center
For answers to frequently asked questions about CGC membership, submitting to CGC Trading Cards, card grading and more, scroll below. To contact CGC Trading Cards Customer Service, click here.
What are the differences between your membership tiers?
The Collectors Society offers free and paid membership levels to provide options for every type of collector. Benefits that vary consist of access to online resources, direct submission privileges, grading credits and more.
Members get many great benefits. For the most exclusive rewards, choose one of our paid yearly memberships.
How many memberships does CGC allow per household?
Currently, we only allow one membership per household.
I have registered. When can I expect to receive my membership packet?
The Collectors Society now makes all membership information available on its website. An email confirmation will be sent to all new and renewing members. Submission forms can completed online on the CGC and Collectors Society websites (CGC no longer mails out paper submission forms, and they are not included in the membership packet).
Now that I have submission rights to your grading services, can I submit on behalf of my friends?
No. Your membership is valid for submissions of your collectibles only.
Is my membership refundable?
Because of the benefits of your membership, a prorated refund is not available. However, if you have signed up for auto-renewal and wish to cancel your membership (and have not used the grading credits that come with certain membership tiers), you may receive a refund of your membership dues. The request to cancel must be in writing within 30 days of auto-renewal and emailed to CGC Customer Service at [email protected].
Still not finding an answer? Contact CGC Customer Service at 1-888-CGC-GRADE, 1-941-361-1950 or [email protected].
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