CGC Cards Help Center

For answers to frequently asked questions about CGC membership, submitting to CGC Cards, card grading and more, scroll below. To contact CGC Cards Customer Service, click here.

Help Topics

CGC Member Benefits

Can I make submissions to other CCG companies?

Yes. Your paid annual membership with CGC Cards automatically gives you direct submission privileges to Numismatic Guaranty Corporation (NGC), Numismatic Conservation Services (NCS), Paper Money Guaranty (PMG), as well as the other CGC divisions: CGC Comics, CGC Video Games and CGC Home Video. Use your same login information to make submissions within these other companies.
Note: This does not apply to the free level of membership.

How do I use my Premium or Elite member credit to submit cards?

The Premium and Elite membership levels offer a $150 credit as an additional benefit. This credit will be automatically applied to your submissions until it is used up. There is no need to request that CGC apply this credit. 

Does the credit that I received with my Premium or Elite membership have an expiration date?

Yes, the credit will expire on the membership expiration date listed in your confirmation email.

Can I submit additional cards on the same invoice as my free grading submission?

Yes! We will apply the credit to your submissions until it is used up.

Still not finding an answer? Contact CGC Customer Service at 1-855-GRADE10 (855-472-3310), 1-941-360-3991 or [email protected].

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Join CGC for free to add cards, track your collection and participate in the CGC Trading Cards Registry or CGC Sports Cards Registry.

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Add to CGC Card Registry Example
Add to CGC Card Registry Example